Last updated: January 30, 2026
These Terms & Conditions (“Terms”) govern your use of www.phenixeco.com (the “Site”) and any purchases made through the Site. By accessing the Site or placing an order, you agree to these Terms.
1) Company Information
The Site is operated by Phoenix Trade LLC under the brand Phénix ECO (“we”, “us”, “our”).
2) Products & Made-to-Order Model
Our products are made-to-order (print-on-demand). Colors, placement, and final appearance may vary slightly from on-screen previews due to production methods and screen settings.
3) Orders & Payments
- Prices are displayed in USD unless otherwise stated.
- Payment must be completed at checkout.
- We reserve the right to refuse or cancel any order if fraud, pricing errors, or misuse is suspected.
4) Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
We do not accept returns for change of mind or wrong size, because items are made-to-order.
5) Shipping
Shipping is governed by our Shipping Policy. Delivery timelines are estimates and may vary due to carrier delays, customs, or operational conditions.
6) Intellectual Property
All content on the Site (including brand name, logos, designs, text, images) is owned by Phénix ECO / Phoenix Trade LLC or used with permission and is protected by applicable intellectual property laws. You may not copy, reproduce, or use our content without prior written permission.
7) Limitation of Liability
To the maximum extent permitted by law, Phénix ECO / Phoenix Trade LLC will not be liable for indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through the Site.
8) Governing Law
These Terms are governed by the laws applicable to Phoenix Trade LLC (United States), without regard to conflict of law principles.
9) Contact
Questions about these Terms? Contact:
contact@phenixeco.com